Car rental terms

We confirm the price and details before pickup. No hidden charges.

Updated: 2026-10-02

1. Booking

A booking is confirmed once the details and any special requirements are agreed. At pickup, we complete the rental agreement and car condition report.

2. Driver

At least 23 years old, with a category B licence held for at least 2 years. Some cars have higher requirements. Bring your original licence and passport or identity card; an international permit or official translation may be needed. Only drivers listed in the agreement may drive. One additional driver is free.

3. Payment

Prices are in USD; GEL amounts are estimates. We confirm the total before pickup; payment is due at pickup. The manager agrees a deposit of USD 100–300. It is returned after inspection, subject to any new damage, missing fuel or fines. Extra charges require the customer's agreement.

4. Rental period

The minimum is shown on the car page, usually 2 days. A rental day is 24 hours. An agreed delay of up to 1 hour usually does not add a day; a longer delay may be charged as another day. Agree extensions and return locations before the rental ends. Early returns are recalculated by agreement.

5. Car

Return the car with the same fuel level; missing fuel is charged. Mileage is unlimited unless the car page says otherwise. Smoking is prohibited. Normal dust and wear incur no charge; any special cleaning charge is confirmed in advance.

6. Insurance

Standard insurance is included. Coverage, excess and liability are stated in the rental agreement. Extra insurance is optional. Intoxication, unlisted drivers, intentional damage, racing, leaving an accident scene and unauthorised travel are usually excluded. Tyres, wheels, glass, underbody and interior coverage depend on the package. Liability is not increased retrospectively.

7. Routes

Use roads suitable for the car in Georgia. Travel abroad requires written permission from Georgia Car, the necessary documents and insurance. Agree off-road and high-altitude routes in advance. Racing, driving lessons, subletting and unapproved commercial transport are prohibited.

8. Incidents

For an accident, breakdown or lost keys or documents, stop safely and contact the manager; call 112 if needed. Stay at the accident scene and agree repairs with us. The customer pays parking, towing and confirmed fines incurred during the rental, including those received after return. We resolve breakdowns not caused by the customer and provide help or a replacement if the car cannot be driven.

9. Cancellation

Cancellation and changes are free up to 48 hours before pickup. Later cancellation or a no-show may incur compensation up to the first day's price if agreed in advance. Without prepayment and that agreement, there is no penalty.

10. Replacement

If we cannot provide the car, we offer a comparable or higher class at no extra charge, or free cancellation. A cheaper replacement reduces the price. Other replacements require your agreement.